Secure Account Access

Learn how to safely access your LBank account and protect your cryptocurrency investments

Secure LBank Login Process

Accessing your LBank account securely is crucial for protecting your digital assets. Follow these steps for safe login:

1

Visit Official LBank Website

Go to https://www.lbank.com and click the "Login" button. Always verify you're on the legitimate LBank website.

2

Enter Your Credentials

Input your registered email address or phone number and password. Use a strong, unique password for your LBank account.

3

Complete Security Verification

Enter the verification code sent to your email or phone. For enhanced security, use Google Authenticator for 2FA.

4

Review Login Details

Check the login location and device information. Verify it matches your usual login patterns.

5

Access Your Dashboard

Once authenticated, you'll be directed to your account dashboard where you can manage your portfolio and trades.

Login Security Features

LBank provides multiple security layers to protect your account during login:

🔐

Two-Factor Authentication

Enhanced security with Google Authenticator or SMS verification for all login attempts.

📧

Email & SMS Alerts

Instant notifications for new login attempts from unrecognized devices or locations.

📱

Device Management

View and manage all authorized devices. Remove suspicious devices instantly.

🛡️

Anti-Phishing Protection

Set up anti-phishing codes to identify legitimate LBank communications.

Security Tip: Always enable two-factor authentication and use a unique, strong password for your LBank account. Never share your login credentials.

Platform Access Methods

💻

Web Browser

Access LBank through any modern web browser. Full feature access with advanced trading tools.

📱

Mobile App

Use LBank mobile app for trading on the go. Supports biometric authentication and push notifications.

🔧

API Access

Developers can use API keys for automated trading. Requires careful security management.

Important: Never share your login credentials, 2FA codes, or API keys with anyone. LBank support will never ask for this information.

Troubleshooting Login Issues

Forgotten Password

Click "Forgot Password" on the login page and follow the instructions sent to your registered email or phone to reset your password securely.

2FA Problems

If you lose access to your 2FA device, use backup codes or contact LBank support for account recovery assistance.

Account Locked

Multiple failed login attempts may temporarily lock your account. Wait 30 minutes or contact support if the issue persists.

Verification Code Not Received

Check your spam folder, ensure correct contact information, and try resending the code. Contact support if problems continue.

Quick Fix: Clear your browser cache and cookies, or try the LBank mobile app if you experience persistent web login issues.

Frequently Asked Questions

How do I enable two-factor authentication on LBank? +

Go to your account security settings, select "Google Authentication" or "SMS Authentication," and follow the setup instructions. We recommend using Google Authenticator for enhanced security.

What should I do if I don't receive the verification code? +

First check your spam folder. Ensure your email or phone number is correct in your account settings. If using SMS, check your signal strength. You can request a new code after 60 seconds.

Can I use both email and phone number to login? +

Yes, LBank allows login using either your registered email address or phone number, depending on your account setup preferences.

Is it safe to use "Remember Me" on shared computers? +

No, avoid using the "Remember Me" feature on public or shared computers. Only use this feature on your personal, secure devices.

How can I check my login history? +

You can view your login history in the security section of your account settings. This shows all recent login attempts with device, location, and time information.

What should I do if I suspect unauthorized access? +

Immediately change your password, enable 2FA if not already active, review your login history, revoke suspicious devices, and contact LBank support immediately for further assistance.